At The Closet World, we aim to ensure a smooth shopping experience for our customers. This Cancellation Policy outlines the process and conditions under which you can cancel your order with us.
1. Order Cancellation by Customer
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Before Shipment:
You can cancel your order anytime before it has been shipped by contacting our customer support team. In this case, we will process a full refund of the amount paid. -
After Shipment:
If your order has already been shipped, cancellation will not be possible. However, you may initiate a return after receiving the product by following our Return Policy guidelines. -
How to Cancel Your Order:
To cancel your order, please contact us via email at [Insert Email Address] or call us at [Insert Phone Number] with your order details. Our team will assist you with the cancellation process.
2. Order Cancellation by The Closet World
The Closet World reserves the right to cancel orders in the following situations:
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Unavailability of Products: If the product you ordered is out of stock or unavailable for any reason.
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Payment Issues: If there is a problem processing your payment.
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Fraudulent Activity: If we detect any suspicious or fraudulent activity related to your order.
In such cases, we will notify you via email or phone and issue a full refund of any payments made.
3. Refund Process
- For canceled orders, refunds will be processed within [X] business days of cancellation confirmation.
- The refund will be credited to the original payment method used during the purchase.
- Depending on your bank or payment service provider, the refund may take additional time to reflect in your account.
4. Non-Cancellable Products
Certain products may be exempt from cancellation due to their nature. These include:
- Personalized or custom-made items.
- Products marked as "Final Sale" or "Non-Returnable" on the product page.
Please review the product details carefully before placing your order.
5. Contact Us
For any questions regarding cancellations, feel free to reach out to our customer support team at:
The Closet World
Email: theclosetworld07@gmail.com
Phone: +91 7303367051
